7p7777 Privacy Policy

When you create a 7p7777 account, we collect the following personal information directly from you:

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Email address
• Mobile phone number
• Residential address (city, district, and postcode)
• Preferred username and encrypted password

This data is essential for creating and maintaining your account and cannot be omitted during registration.

To comply with know-your-customer (KYC) and anti-money-laundering (AML) requirements, 7p7777 may request copies of identity documents. These may include:

• National Identity Card (NID) or passport
• Proof of address (utility bill, bank statement dated within 3 months)
• Selfie or live photo for facial verification
• Screenshot or transaction reference from your bKash, Nagad, or Rocket account

Document images are stored in encrypted form and accessed only by authorised compliance staff. They are not used for any purpose other than identity and fraud verification.

When you make deposits or withdrawals on 7p7777, we record transaction details including payment method type (e.g., bKash, Nagad, Rocket, Upay, Visa, Mastercard), transaction reference numbers, amounts in BDT, timestamps, and transaction status. We do not store full card numbers or mobile banking PINs. Payment processing is handled via secure, encrypted channels.

7p7777 records all gaming and betting activity associated with your account. This includes game sessions, wager amounts, game outcomes, bonus activations, sports markets selected, and bet history. This data is used to calculate payouts accurately, detect irregular betting patterns, and support responsible gaming measures.

When you access the Platform, our systems automatically collect certain technical data, including your IP address, browser type and version, device type and operating system, screen resolution, referring URL, pages visited on the Platform, and session duration. This information is collected to maintain Platform security, prevent fraud, and improve the user experience.

7p7777 uses cookies and similar tracking technologies to maintain your login session, remember your preferences, and analyse Platform usage patterns. Essential cookies are required for the Platform to function. You may disable non-essential cookies through your browser settings, though this may affect certain Platform features. By continuing to use 7p7777 with cookies enabled, you consent to our use of cookies as described in this Policy.

The primary purpose for which 7p7777 uses your personal data is to provide and manage the services you have requested. This includes processing your registration, verifying your identity, crediting deposits, processing withdrawals, calculating winnings, delivering bonuses, and providing customer support. Without this data, we would be unable to operate your account or fulfil our contractual obligations to you.

7p7777 uses your data to monitor for suspicious activity, detect and investigate potential fraud, prevent unauthorised account access, and protect the integrity of the Platform for all players. This includes automated analysis of login patterns, transaction behaviour, and betting activity. Where fraud or a security breach is suspected, we may share relevant data with payment processors, law enforcement, or regulatory bodies as required.

7p7777 analyses gaming activity data to identify players who may be exhibiting signs of problem gambling. Where such patterns are detected, our responsible gaming team may make contact to offer support tools such as deposit limits, session time limits, or self-exclusion. This use of data is in the interests of player welfare and does not constitute marketing.

With your consent, 7p7777 may use your email address or phone number to send you information about promotions, bonuses, new game releases, and seasonal offers relevant to the Bangladesh market — such as BPL cricket promotions, Eid special bonuses, or Pohela Boishakh offers. You may opt out of marketing communications at any time by contacting support at [email protected]. Opting out of marketing does not affect your ability to receive transactional communications related to your account.

7p7777 may be required by law or by competent authorities to disclose certain personal data. In such circumstances, we will comply with the applicable legal obligation while taking all reasonable steps to protect your data from unnecessary disclosure. We will inform you of any such disclosure where legally permissible to do so.

Aggregated and anonymised usage data is used internally to improve Platform performance, enhance game offerings, optimise the mobile experience for Bangladeshi players, and develop new features. This data does not identify individual users and is not shared with third parties in identifiable form.

To facilitate deposits and withdrawals, 7p7777 shares necessary transaction data with payment partners including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard. These partners receive only the data strictly required to process your specific transaction and are bound by their own data protection obligations. 7p7777 does not share more data than is necessary for each transaction.

7p7777 operates games supplied by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive anonymised session data for game integrity and technical purposes. They do not receive your personal registration details, payment information, or identity documents unless specifically required for their own KYC processes on live dealer products.

7p7777 does not sell, rent, trade, or otherwise transfer your personal data to any third party for commercial or marketing purposes. Any data shared with third parties is limited to what is necessary for the specific operational purpose and is governed by data processing agreements that require those parties to protect your information.

7p7777 may disclose personal data to law enforcement agencies, regulatory bodies, or courts when required to do so by applicable law, by court order, or where we reasonably believe that disclosure is necessary to prevent fraud, protect the safety of users, or defend against legal claims. In all cases, disclosure will be limited to what is strictly required by the relevant legal obligation.

7p7777 retains your personal data for as long as your account is active or as long as necessary to fulfil the purposes described in this Policy. Account data, transaction records, and KYC documents are typically retained for a minimum of five years following account closure to meet anti-money-laundering record-keeping obligations. After this period, data is securely deleted or anonymised.

All personal data held by 7p7777 is stored on secure servers protected by industry-standard security measures including SSL/TLS encryption for data in transit, AES-256 encryption for data at rest, role-based access controls limiting staff access to only the data required for their specific function, regular security audits and penetration testing, and automated intrusion detection systems. While no system can guarantee absolute security, 7p7777 takes every practicable step to safeguard your information.

7p7777 is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 21. All registration data is subject to age verification checks. If we discover that personal data has been collected from a person under 21, that account will be immediately suspended, all balances reviewed, and the data deleted in accordance with applicable law. If you believe a minor has registered on 7p7777, please notify us immediately at [email protected].

7p7777 reserves the right to update this Privacy Policy at any time. When material changes are made, the "Last Updated" date at the top of this page will be revised accordingly. Where changes are significant, 7p7777 may also notify registered players via email or an in-platform notification. Your continued use of the Platform following any update constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page each time you visit.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7p7777 handles your personal data, please contact our support team. You can reach us by email at [email protected] (plain text — not a clickable link). We aim to respond to all privacy-related enquiries within 5 business days. Bangladesh Standard Time (BST, UTC+6) applies to our response window.